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 Frequently Asked Questions
 

With so many DJs to choose from, you have to know exactly what to look for and what questions to ask.  Here are some of the most common.
  1. What makes Premier Events worth your investment?
  2. How early should we retain your services?
  3. Can we meet the actual DJ before booking?
  4. Do you offer a contract or written agreement?
  5. When is my first payment, second payment, and final payment due?
  6. Is setup time included in your price?
  7. Do you take breaks?
  8. Can we choose the music to be played at our event?
  9. Can we have a "do not play" list?
  10. What if we want a song that you don't have?
  11. How loud do you play the music?
  12. Do you carry backup equipment?
  13. Do you hang any banners or other advertisements?
  14. How interactive are your DJs?
  15. Do you have a video or can we come view a live event?
  16. How far will you travel?
  17. Is tipping/gratuity expected from the DJ?
  18. Should we feed the DJ?
  19. Are your rates negotiable through price matching or other discounts?
  20. Are you fully insured?

1. What makes Premier Events worth your investment?

Our care and concern for your special event is second only to your own.  Many clients immediately ask when calling a prospective disc jockey, "what's your price?"  This is not the best way to start your interview.  Price is important but not the determining factor.  You want to get all of the information and the most for your money.  One potential DJ may charge less because the company is less experienced or is not as well equipped to handle  your function.  Some DJ services charge more because their service has a great reputation and may have many bookings.  They may also have exceptional sound, a great light show and many years of experience.

We are able to bring our experience from over a thousand performances to your one special night.  This means we make your vision of the perfect celebration a reality.  Our fresh look brings a new definition to “experienced DJ.”  We've been entertaining for over 15 years; but there is nothing old about our company.  Our systems are uniformly sleek and state-of-the-art and of course each DJ is highly polished and energetic.  We believe that being a successful disc jockey requires 100% musical expertise, 100% customer service satisfaction, and 100% professionalism.  The investment you make in our company reflects the expertise and quality we bring to your special event.

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2. How early should we retain your services?

Simply put...the sooner the better!  Some of the most popular dates can and do book as early as one year in advance. Our suggestion is to be prepared to sign a contract as early as 8-12 months before.  Depending on availability some dates remain open until the month before.  So if you're planning an event for next month, it's worth it to check our availability.  If you're just starting your planning, try to make your final decision as soon as possible to ensure our availability.

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3. Can we discuss the final agenda with the DJ who will be performing at our event?

This is a very understandable concern.  We, too, have heard horror stories from people who went to see a particular DJ and then got a completely different and absolutely horrible DJ at their event.  Fortunately, our team of dedicated professionals have been entertaining since our founding.  So you never have to worry about getting "the new guy" or the "DJ in training."  Unless there is an emergency the DJ we have contracted for you will be the DJ arriving.

From performance to equipment, all of our DJs and systems are virtually identical.  Our systems and music libraries are effectively alike and our DJs are all in the same age group.  When the final conference call takes place, the opportunity to share with him exactly how you'd like your event to proceed will be completely documented two weeks prior to your event.  Have peace of mind because never will a complete stranger show up at your event!

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4. Do you offer a contract or written agreement?

Absolutely.  Our contract is straightforward and written in plain English so that you can understand the terms before signing.  With the contract you can be assured that there will be no hidden extra charges or surprises at your event.  The signed contract and retainer officially reserves your date and of course an executed copy will be sent to you for your records.  If you have any questions or concerns about the terms, just ask!

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5. When is my first payment, second payment, and final payment due?

Your initial payment of $500.00 and signed contract secures your date. A second payment of $500.00 is due 2 months after singing your contract. The final payment of the remaining balance is due at least 14 days (2 weeks) prior to your event date.  We will gladly accept your personal check, certified check, cashier's check, or money order.  We do not accept payment on the date of your event.

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6. Is setup time included in your price?

You never have to pay for setup or takedown time.  We typically arrive almost an hour prior to your scheduled start time and will be set up long before your first guest arrives.  But it's on our own time!  The same applies for takedown time after your event.

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7. Do you take breaks?

Our services are truly uninterrupted and non-stop.  From our scheduled start time to our scheduled end time we will never pause to take a break.  Much unlike bands that need to stop and rest, we can just keep playing straight through your event!

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8. Can we choose the music to be played at our event?

You'll be unbelievably amazed at how flexible we are when it comes to music selection!  That's because in the past 15 years we've learned that keeping the dance floor packed is influenced by many factors, including the order and style in which the songs are played, the way songs are mixed together, and DJ interaction... not just which songs are played.

We've had clients that have chosen every song for the entire event and others that have left the music selection completely up to us.  Our recommendation is to provide us with a list of "must play" songs and list of "play if possible" songs.  This will leave plenty of room for requests from your guests and DJ selections. You may also stipulate that we not take requests from you guests--that's completely up to you.  We can take requests that may fit into the guidelines or we can simply tell them that we don't have the song.  But have fun and select music you want to hear and dance to. After all, it's your event!

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9. Can we have a "do not play" list?

Sometimes the do not play list is equally important or more important than the request list itself!  We understand that you don't want to hear the song you and your "ex" danced to.  Or maybe you've been to one too many weddings lately and are sick of the typical wedding songs.  Any specific songs or general types of music you absolutely hate should go on your "do not play" list. So don't feel as though we have to play the chicken dance and hokey pokey... we don't!  Rest assured that if a guest requests a song that is on your "do not play" list, it will not be played.  Keep in mind that your taste in music will most likely differ from that of your guests.

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10. What if we want a song that you don't have?

While our 40,000 song music library encompasses the widest variety of hits from the 1940s to today, it's likely you may have a few obscure requests that are not in our repertoire.  In this case, we would be more than happy to play your CD.  As you're making your request list, simply indicate which songs you will be providing.  You can bring your CDs to us at the start of the event and we'll promptly return them to you at the end.

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11. How loud do you play the music?

One of the greatest complaints of bands and DJs alike is that they play the music too loud.  It doesn't have to be that way! During cocktail and dinner hours the speakers will be strategically positioned for even sound coverage throughout the banquet room at a comfortable level.  When it's time to dance, the speakers will be repositioned for maximum sound coverage on the dance floor and minimum sound exposure throughout the rest of the banquet room.  This means that on the dance floor the music will be at a very comfortable, yet powerful enough level for dancing.  Throughout the rest of the room the music will be less predominant and your guests will actually be able to carry on a normal conversation without screaming!

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12. Do you carry backup equipment?

Your special event could very well be one of the most memorable days of your life.  So we must offer you the highest level of dependability.  We keep a complement of essential backup equipment on-site at all times for all events.

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13. Do you hang any banners or other advertisements?

Absolutely not!  We pride ourselves on being elegant.  While we appreciate referral business, we feel our services speak for themselves.  We will not hang any banners or signs at your event.  Nor will we put any advertisements on the dinner tables.  The extent of our "advertising" is an unobtrusive stack of business cards next to our equipment so guests can easily take a card without interrupting the DJ.

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14. How interactive are your DJs?

A very familiar question!  Often times when a prospective client is looking for the perfect DJ they search for one who fits the level of interaction they're looking for, whether it be conservative or outgoing.  We actually let you decide how much interaction you would like.  We can be conservative, outgoing, or anywhere in between.  By default, we're only as interactive as necessary to keep your guests having a good time on the dance floor.  Even at our most outgoing level, we still remain totally professional and never steal the spotlight!

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15. Do you have a video or can we come view a live event?

Your event is very private.  For this reason, we've decided the best way a prospective client can make an informed decision is to meet with our DJ first hand.  We have a very intensive and easy to understand presentation to share with you at your residence or at an agreed location.

If you need to come out to an event, there are certain facilities that have two more more entrances that will allow you sneak a quick peek without crashing the party or intruding.  If you decide to come out to an event, keep in mind that the couple who has contracted us for their event has selected the music they would like to hear and the amount of interaction they would like to have.  So if you hear the "Hokey Pokey", it doesn't mean we have to play it at your event.

Since we would never take time away from a current event to book a future event, please feel free to contact us the following day with any questions.  We will always gladly honor a client's request to have their event remain private.

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16. How far will you travel?

We travel to anywhere in Chicago, suburban Chicagoland, and northern Illinois.  This includes the far North, South, and West suburbs.  If you think your event may be taking place on the outskirts of Chicagoland, please contact us and we'll let you know if we serve that area.

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17. Is tipping/gratuity expected from the DJ?

By no means is tipping/gratuity mandatory or expected.  We charge a professional rate for a professional service. This means you won't see a tip jar on our table.  If at the end of the night you feel the DJ has surpassed your expectations and you want to tip him, we would accept it as the utmost compliment. But you're under no obligation to do so.

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18. Should we feed the DJ?

One of our most popular questions!  It is completely up to you.

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19. Are your rates negotiable through price matching or other discounts?

Our rates are based on our cost of doing business as well as the value we place on the job.  We take all events seriously and attend to each in a professional manner.  We're confident you will find our prices to be exceptionally competitive.  If our prices are a bit more than you planned to spend, just remember the old saying "you get what you pay for." When you book our services you're not only paying for incredible DJ entertainment, you're paying for peace of mind.

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20. Are you fully insured?

Yes!  We are a reputable and professional company insured for up to $2,000,000.  Most DJ companies are not insured.

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Finally, I consider myself a Professional.  I DJ for a living, so I think it is safe to say that I’ve experienced enough over the last 15 years to know what my clients are looking for and I’m still learning more and more from my clients everyday.  The information you read above was created from a combination of my own personal experiences, feedback from clients, personal observations, and the unfortunate experiences of some who hired the "wrong" DJ for their event.  I would like the opportunity showcase my personality and talents at your wedding.

Thank you!

John Marcopulos



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